Policies
PAYMENT INFORMATION
We accept Cashier’s Checks and Money Orders made payable to East Coast Corvette. We accept Mastercard, Visa, American Express and Discover. All personal checks are subject to a 10 day hold. For your protection, we do not accept cash through the mail. Credit card orders can only be shipped to the billing address listed with the bank that issued the credit card. C.O.D. orders add $ 7.50. CA residents, add 7.75% sales tax. Call for Wire Transfer information.
C.O.D. ORDERS
Cashier’s Checks or Money Orders will be accepted for C.O.D. orders. If a C.O.D. order is refused, any future order would need to be paid in advance of shipment with a Cashier’s Check or Money Order.
SHIPPING All
Items will be shipped from our Corporate warehouse in California, via UPS Ground Service unless otherwise requested. UPS requires a physical street address; they will not deliver to a P.O. Box. All freight charges are the customer’s responsibility. Please note that all freight charges quoted are for UPS Ground Service on the price list. We will be happy to quote you charges for other shipping methods.All Items shipped on Friday Next Day Air will be delivered on the following Monday. If you would like Saturday delivery for items shipped on Friday only, please contact us for shipping arrangements.
CORE CHARGE
Our exchange program is very simple and allows you to receive chrome plated wheels or powder coated calipers without unnecessary down time to your vehicle. We first send you a set of our high quality chrome plated GM wheels or powder coated calipers to have installed. The best way to purchase is with a credit card. We initially charge you for the Chrome Plating
(wheels) or powder coating (calipers) plus a refundable core charge.
You must return your undamaged cores within ten (10) days, we then issue you a full core credit within ten (10) days of receiving the product. Cores returned late (after the 10-day period) will be charged a $30.00 (per day) late fee. There will be a $100.00 stripping fee on painted caliper cores. To insure the highest quality available we only exchange GM products and they must be for the same style and year. Any damages will be deducted from the core refund.
WARRANTIES
All items are warranted to be free from defects in materials and workmanship at the time of shipment to you. Your purchase will be backed by the limited warranty extended by the manufacturer of the parts. East Coast Corvettes and the manufacturer will not honor warranty requests due to shipping damage, improper handling or installation, neglect, accidents, or competition use. Warranty claims apply to parts only. All Chrome Exchange and 1-piece reproduction wheels come with a “Lifetime Limited” chrome warranty. Complete warranty will accompany wheel shipments. WCC does not directly warrant any high performance part or labor. Performance parts are installed at the customers risk and any warranty claim must be taken up with the manufactures. Performance parts may or may not meet individual state emission laws. It is the customer’s responsibility to determine the emission standards and laws of his or her area. WCC does not cover labor on any warranty claim. All WCC Forged Wheels are designed for street use only. Warranty is void if used for racing.
RETURNS
Should you need to return a part for refund, exchange, or credit, please contact our customer service department for a Return Merchandise Authorization (RMA) number. Most problems, such as installation, can be solved with a telephone call. East Coast Corvette will not accept returned goods without prior authorization. The customer is responsible for freight on all return orders. Parts authorized to be returned, on a non-exchange basis, are subject to a 10% restocking fee. Returns will only be accepted within 30 days of the original date of shipment.
OVERSIZED ITEMS
All items that are considered “oversized” are items that can be shipped via UPS, but at an oversized rate, indicating a minimum fee of a 30lb. package. You will need to contact our Customer Service Department for shipping quotes on all “OS” items.
DAMAGE CLAIMS
Always check the contents of your shipment in the presence of the person delivering the merchandise. Should any damage occur, immediately notify UPS so that all the necessary steps be taken to insure prompt replacement of any damaged goods. Notify East C--oast Corvette’s Customer Service Department for instructions on returning damaged goods. East Coast Corvette is not responsible for any claims arising from damage notification given after three (3) days of receipt of delivery.
SHORTAGES
Always check the contents of your delivery to ensure that all the parts ordered are received. If you are missing any items please check to see if they have been backordered on the invoice before calling the Customer Service Department. If a shortage has occurred, please contact our Customer Service Department within three (3) days of delivery to insure a prompt replacement. East Coast Corvette assumes no liability after this point.
INTERNATIONAL ORDERS
All international orders must be prepaid before shipment can be sent. Due to the constant fluctuation of currency rates and depending on the items being ordered, your freight fees will vary. It is important that you contact East Coast Corvette for shipping quotes.
ALASKA & HAWAII
All orders shipped 2nd Day Air. All orders must be prepaid with credit card, money order, or cashiers check. No C.O.D. orders will be accepted. UPS rates depend on the items being ordered. Contact East Coast Corvette for shipping quotes.
SALES TAX
All orders outside California are exempt from sales tax. East Coast Corvettes Corporate offices are located in Southern California and all California residents are required to add the appropriate sales tax to all orders. Rates are subject to change without notice. The current rate is 7.75%.
YAHOO PRODUCT SUBMIT POLICY
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Prices Subject to Change Without Notice • East Coast Corvette is not responsible for typographical Errors
We accept Cashier’s Checks and Money Orders made payable to East Coast Corvette. We accept Mastercard, Visa, American Express and Discover. All personal checks are subject to a 10 day hold. For your protection, we do not accept cash through the mail. Credit card orders can only be shipped to the billing address listed with the bank that issued the credit card. C.O.D. orders add $ 7.50. CA residents, add 7.75% sales tax. Call for Wire Transfer information.
C.O.D. ORDERS
Cashier’s Checks or Money Orders will be accepted for C.O.D. orders. If a C.O.D. order is refused, any future order would need to be paid in advance of shipment with a Cashier’s Check or Money Order.
SHIPPING All
Items will be shipped from our Corporate warehouse in California, via UPS Ground Service unless otherwise requested. UPS requires a physical street address; they will not deliver to a P.O. Box. All freight charges are the customer’s responsibility. Please note that all freight charges quoted are for UPS Ground Service on the price list. We will be happy to quote you charges for other shipping methods.All Items shipped on Friday Next Day Air will be delivered on the following Monday. If you would like Saturday delivery for items shipped on Friday only, please contact us for shipping arrangements.
CORE CHARGE
Our exchange program is very simple and allows you to receive chrome plated wheels or powder coated calipers without unnecessary down time to your vehicle. We first send you a set of our high quality chrome plated GM wheels or powder coated calipers to have installed. The best way to purchase is with a credit card. We initially charge you for the Chrome Plating
(wheels) or powder coating (calipers) plus a refundable core charge.
You must return your undamaged cores within ten (10) days, we then issue you a full core credit within ten (10) days of receiving the product. Cores returned late (after the 10-day period) will be charged a $30.00 (per day) late fee. There will be a $100.00 stripping fee on painted caliper cores. To insure the highest quality available we only exchange GM products and they must be for the same style and year. Any damages will be deducted from the core refund.
WARRANTIES
All items are warranted to be free from defects in materials and workmanship at the time of shipment to you. Your purchase will be backed by the limited warranty extended by the manufacturer of the parts. East Coast Corvettes and the manufacturer will not honor warranty requests due to shipping damage, improper handling or installation, neglect, accidents, or competition use. Warranty claims apply to parts only. All Chrome Exchange and 1-piece reproduction wheels come with a “Lifetime Limited” chrome warranty. Complete warranty will accompany wheel shipments. WCC does not directly warrant any high performance part or labor. Performance parts are installed at the customers risk and any warranty claim must be taken up with the manufactures. Performance parts may or may not meet individual state emission laws. It is the customer’s responsibility to determine the emission standards and laws of his or her area. WCC does not cover labor on any warranty claim. All WCC Forged Wheels are designed for street use only. Warranty is void if used for racing.
RETURNS
Should you need to return a part for refund, exchange, or credit, please contact our customer service department for a Return Merchandise Authorization (RMA) number. Most problems, such as installation, can be solved with a telephone call. East Coast Corvette will not accept returned goods without prior authorization. The customer is responsible for freight on all return orders. Parts authorized to be returned, on a non-exchange basis, are subject to a 10% restocking fee. Returns will only be accepted within 30 days of the original date of shipment.
OVERSIZED ITEMS
All items that are considered “oversized” are items that can be shipped via UPS, but at an oversized rate, indicating a minimum fee of a 30lb. package. You will need to contact our Customer Service Department for shipping quotes on all “OS” items.
DAMAGE CLAIMS
Always check the contents of your shipment in the presence of the person delivering the merchandise. Should any damage occur, immediately notify UPS so that all the necessary steps be taken to insure prompt replacement of any damaged goods. Notify East C--oast Corvette’s Customer Service Department for instructions on returning damaged goods. East Coast Corvette is not responsible for any claims arising from damage notification given after three (3) days of receipt of delivery.
SHORTAGES
Always check the contents of your delivery to ensure that all the parts ordered are received. If you are missing any items please check to see if they have been backordered on the invoice before calling the Customer Service Department. If a shortage has occurred, please contact our Customer Service Department within three (3) days of delivery to insure a prompt replacement. East Coast Corvette assumes no liability after this point.
INTERNATIONAL ORDERS
All international orders must be prepaid before shipment can be sent. Due to the constant fluctuation of currency rates and depending on the items being ordered, your freight fees will vary. It is important that you contact East Coast Corvette for shipping quotes.
ALASKA & HAWAII
All orders shipped 2nd Day Air. All orders must be prepaid with credit card, money order, or cashiers check. No C.O.D. orders will be accepted. UPS rates depend on the items being ordered. Contact East Coast Corvette for shipping quotes.
SALES TAX
All orders outside California are exempt from sales tax. East Coast Corvettes Corporate offices are located in Southern California and all California residents are required to add the appropriate sales tax to all orders. Rates are subject to change without notice. The current rate is 7.75%.
YAHOO PRODUCT SUBMIT POLICY
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Prices Subject to Change Without Notice • East Coast Corvette is not responsible for typographical Errors